Shipping

DOMESTIC SHIPPING

Once we have received your payment, we will ship your order as soon as possible. (Please note times may vary across public holiday periods and busy sale times please be sure to check our holiday shipping cut off dates).

AUSTRALIA WIDE SHIPPING

Estimated delivery times within Australia are approximately 5 to 11 working days for our flat rate delivery depending on your location.

Some remote destinations and locations such as WA and NT may take longer.

*please note, delivery times may vary over long weekends, public holidays and holiday periods and sale times.

If you live in a unit or apartment, please ensure your address is correct prior to clicking submit and includes your unit number.

For wholesale shipping rates, please contact your account representative.

AUTHORITY TO LEAVE (ATL) 

If you have selected ATL for your order, your parcel will be left in a safe place at the address provided upon checkout. A signature will not be required for the order to be left at the premises. If the delivery driver doesn't find a suitable safe place, your parcel will be redirected to the nearest Post Office or drop point, they may leave a card with instructions for collection.

Please note: If you have selected ATL for your delivery, Bubba Blue does not cover theft once the order has been delivered.

SIGNATURE REQUIRED

If you have selected Signature Required for your order, please ensure someone will be available to sign for the package at the delivery address. If not, the delivery driver will take your parcel to the nearest Post Office or drop point so that you can collect your parcel at a time that suits you.

Please note: Post Offices and drop locations can only hold your parcel for a limited time. To avoid your order being returned to sender, please collect your parcel as soon as possible.

CLICK & COLLECT 

Online order pick-up is now available at our office location in Clayton South, Victoria. Please note we are not a store, additional items can not be added to click and collect orders on arrival.

If you have chosen to pick-up your online order, please await your collection confirmation email and then bring a copy of it to collect your order between 10 am and 4 pm Monday - Friday (excluding public holidays).
Please ensure you park in our designated Click & Collect parking bays at 138 Fairbank Road, Clayton South and call 03 9580 6055 on arrival.
(please note orders cannot be collected from our Outlet location)

Same day pick-up is available for all orders placed before 2pm.

Please note all Click & Collect orders will be held for 2 weeks before the order is cancelled and a refund issued to the customer.

PRE-ORDER

From time to time, we offer pre order items. This means we have stock on its way and we can offer it for our customers to secure on our online store. 

Items offered for pre order will have the expected shipping date clearly noted on the product page, please read the description carefully to decide if you can wait for the expected arrival date.

This date is an expected delivery date, subject to reasonable delays in manufacturing and/or delivery. We cannot accept responsibility for delays out of our control.

If we're unable to commence shipping 10 days from the ETA, we will provide a full-refund at your request. 

All pre order sales are final and cannot be cancelled or modified, we cannot refund pre-orders for change of mind or offer discounts or credits for delays out of our control.

The pre order item(s) will be shipped once they are available, any other items purchased with a pre order item will be sent together with pre order item(s).

INTERNATIONAL SHIPPING

We are unable to ship orders outside Australia, please see our stockists page for stores that ship internationally.